PART SIX — OFFENSES AND BUSINESS ACTIVITIES CODE
Title III — Consumer Protection
Chapter 655 — Returns and Refunds
Complete to December 31, 2007CROSS REFERENCES
Unfair trade practices defined, CO 641.11
Deceptive advertising, CO Ch 653
655.01 Regulations for Return of Purchased Merchandise
No person who has sold any merchandise in any retail store in the City of Cleveland shall refuse, except for reasons imposed by law, including State or Municipal health codes, to accept for exchange, credit or refund the return within five business days of such merchandise, if the merchandise is in its original condition and has not been altered at the customer's request, and is accompanied by the original sales slip, for exchange, credit or refund, unless such merchandise has been sold pursuant to advertising clearly stating that such merchandise is sold on final sale and not subject to return, or there is posted prominently and conspicuously in such establishment a sign stating the terms under which the nonreturnable merchandise is offered or sold, or both offered and sold.
(Ord. No. 628-50. Passed 11-20-50)
655.99 Penalty
(a) Whoever violates Section 655.01 shall be subject to the penalties provided in Section 643.99.
(b) In addition to the penalties above, any person aggrieved by any violation of this Chapter may pursue remedies authorized by Section 643.11 of this Code.
(Ord. No. 1345-01. Passed 12-10-01, eff. 12-19-01 without the signature of the Mayor)