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    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT

    PRISON LEGAL NEWS; MARK
    WILSON; MICHAEL TUCKER; HUNG
    LE,
    Plaintiffs-Appellants,
                                                         No. 99-36084
    v.
                                                         D.C. No.
    DAVID S. COOK, Director of
                                                         CV-98-01344-MFM
    Oregon Department of
    Corrections; DAVID SCHUMACHER,                        OPINION
    Rules/Compliance Manager of
    Oregon Department of
    Corrections,
    Defendants-Appellees.

    Appeal from the United States District Court
    for the District of Oregon
    Malcolm F. Marsh, District Judge, Presiding

    Argued and Submitted
    November 14, 2000--Portland, Oregon

    Filed February 7, 2001

    Before: Robert R. Beezer, Pamela Ann Rymer and
    Susan P. Graber, Circuit Judges.

    Opinion by Judge Beezer

    _________________________________________________________________


    COUNSEL

    Samuel J. Stiltner, Seattle, Washington, for the plaintiffs-
    appellants.

    Christina M. Hutchins, Assistant Attorney General, Salem,
    Oregon, for the defendants-appellees.

    Joseph E. Bringman, Perkins Coie, Seattle, Washington, for
    the amici.

    _________________________________________________________________

    OPINION

    BEEZER, Circuit Judge:

    Prison Legal News ("Publisher"), publisher of a non-profit
    newsletter, and prisoners Michael Tucker, Mark Wilson and
    Hung Le ("Prisoners") appeal the district court's grant of
    summary judgment on their 42 U.S.C. S 1983 claims in favor
    of defendant officials ("Officials") of the Oregon Department
    of Corrections ("the Department"). We have jurisdiction pur-
    suant to 8 U.S.C. S 1291 and reverse and remand.

    I

    This case concerns the constitutionality of the Depart-
    ment's policy of prohibiting the receipt of standard rate mail,
    as applied to subscription non-profit organization mail. The
    following facts are undisputed.

    Since 1988, the Department has prohibited the receipt of
    bulk mail into Oregon prisons under the rationales that bulk
    mail is voluminous and generally of little value to prisoners;
    substantial staff is required to sort, inspect and distribute bulk
    mail; bulk mail poses security concerns; and bulk mail
    increases fire hazards. The Department regulation at issue

                                   1643
    prohibits all incoming mail except "express mail, priority
    mail, first class mail or periodicals mail." Or. Admin. R. 291-
    131-0025(8) (1998).1 Oregon has the only prison system in
    the country that refuses to deliver subscription non-profit
    organization standard mail like that at issue.

    The record shows that Oregon penal institutions process a
    substantial amount of mail. Prior to the enactment of the ban
    on bulk mail, the state penitentiary reported receiving 500
    pieces of bulk mail daily. An informal survey taken in 1994
    revealed that the penitentiary mailroom staff processed 5000
    to 8000 pieces of first class mail daily. In July 1999, the mail-
    room staff reported receiving 662 pieces of standard mail in
    five days, including 172 pieces of non-profit organization
    mail. The Snake River Correctional Institution ("Snake
    River") reported that it receives, on average, 7000 to 8000
    pounds of incoming mail a month. Snake River also reported
    that over a four-day period in January of 1999, 2 it received
    296 pounds of standard mail and that, over a five-day period
    in the same month, it received 348 pounds of standard mail.
    The state's Correctional Institution ("Correctional Institu-
    tion") reported that over a five-day period in July of 1999, it
    received 288 pieces of standard mail, 86 of which were non-
    profit organization mail.

    Department regulations establish procedures for processing
    incoming mail applicable at all of its penal institutions. First,
    _________________________________________________________________
    1 Effective July 1, 1996, the United States Postal Service ("Postal Ser-
    vice") redefined its categories of mail. Mail that was previously desig-
    nated as third or fourth class mail (bulk mail) is now classified as Standard
    A mail and Standard B mail, respectively. Standard A mail is further sub-
    divided into two classes: "non-profit organization" mail and "regular/
    commercial" mail. Second class mail is now referred to as "periodicals."
    In 1998, the Department amended its mail regulations to reflect the new
    Postal Service designations.
    2 Because the record shows that Oregon penal institutions receive more
    mail than usual during holiday months like December and January, we
    view these numbers as slightly more than average.

                                   1644
    all incoming inmate mail is sorted into two categories:
    express, priority, first class and periodicals mail is kept for
    further processing. All other mail, including standard mail, is
    returned to the Postal Service.3 A prisoner has no way of
    knowing that a particular piece of standard mail addressed to
    the prisoner was returned or destroyed. In general, the regula-
    tion itself provides notice that standard mail will not be deliv-
    ered. After the mail is sorted, mailroom staff reviews the
    envelopes of acceptable mail for proper address and return
    address information. Next, mailroom staff reviews the inmate
    addressee's housing history and writes the inmate's housing
    assignment on the envelope. If the inmate has been transferred
    to another institution, the mail is sent to that institution at the
    Department's expense. Incoming mail is then opened and
    inspected for content and contraband.

    For each piece of mail that is opened and deemed unautho-
    rized, mailroom staff must write a Mail Violation Notice for
    correspondence or a Publications Violation Notice for publi-
    cations. When correspondence is opened and rejected, the
    mailroom staff member writes the reason for the rejection on
    a Mail Violation Notice, puts the notice in the envelope and
    returns the envelope to the sender. The inmate receives a copy
    of the violation notice and has 15 days to request administra-
    tive review of any rejection based on written or pictorial con-
    tent. The non-inmate sender has 15 days to request review of
    any rejection. If a publication is rejected, notification and
    review procedures are the same, except that the inmate and
    the publisher have 30 days to request administrative review of
    a rejection.
    _________________________________________________________________
    3 It is not clear what the Postal Service does with the returned bulk mail.
    A prison mail inspector testified in his deposition that Postal Service
    employees have told him, on different occasions, that the mail is
    destroyed, donated to non-profit organizations and given to charities. The
    Postal Service gave permission to one of Oregon's penal institutions to
    destroy standard mail on site, so standard mail sent to that institution gets
    destroyed there rather than returned to the Postal Service.

                                   1645
    If Department regulations were to allow standard mail, the
    Department's mailroom staff would be required to give stan-
    dard mail the same attention it gives to first class and periodi-
    cals mail, detailed above.

    Because non-profit organization standard mail is labeled on
    its face, it is feasible to separate such mail from other standard
    mail, although it is impossible facially to distinguish between
    non-profit organization subscriptions and other non-profit
    organization mail. In addition, although Oregon penal institu-
    tions receive a significant amount of standard mail, the
    amount of standard non-profit organization mail  coming in
    over a selected two-week period was "next to nothing." More-
    over, the record indicates that the state penitentiary processed
    and delivered notices from the Oregon Attorney General,
    Department of Justice Support Enforcement Division, which
    were labeled and mailed as "Bulk Mail" and were insuffi-
    ciently addressed.

    II

    The record identifies the problems experienced by Oregon
    state prisoners who desire to subscribe to materials published
    by non-profit organizations and mailed under special rates
    fixed by the Postal Service. Publisher Prison Legal News con-
    ducts its activity through a non-profit organization, which pre-
    pares and circulates newsletters addressing prison-related
    issues. Publisher qualifies to use Standard A "non-profit orga-
    nization rates" to circulate its newsletter. These postal rates
    are substantially lower than rates for express mail, priority
    mail, first class mail or periodicals mail. Publisher has
    approximately 2600 subscribers, including prisoners, non-
    prisoners, professionals and institutions. Fifteen Oregon state
    prisoners subscribe to Publisher's newsletter. Several Depart-
    ment employees reviewed Publisher's newsletter and deter-
    mined that the content rendered it acceptable for admission;
    that is, the newsletter is rejected strictly because of the Stan-
    dard A postage rate. A prisoner could receive a subscription

                                   1646
    to Publisher's newsletter provided that the material was
    posted using first class or periodicals mail rates.

    Prisoners Mark Wilson, Michael Tucker and Hung Le are
    inmates at the state penitentiary. Wilson is a paid subscriber
    to Publisher's newsletter. Publisher formerly sent its newslet-
    ter to Wilson affixing first class postage, in compliance with
    Oregon prison regulations. According to Publisher's circula-
    tion director, this practice recently became too expensive.
    Consequently, Publisher sends all of its newsletters via stan-
    dard rate mail. Because the Department prohibits standard
    mail, Wilson has not received his subscription to the newslet-
    ter since January of 1999.

    Tucker also tried to subscribe to the newsletter but was
    informed by the editor that Publisher could not honor his
    request because of the Department's prohibition against stan-
    dard mail. In addition, Tucker's subscription to a different
    newsletter was thwarted by reason of postal expenses incurred
    to meet the Department's mail regulations.

    Le requested religious material from the International
    Prison Ministry, a non-profit organization that sends out solic-
    ited Bibles and other material using standard rate mail. Le
    received a letter from the chaplain explaining that the request
    could not be fulfilled because Oregon prisons would not
    deliver standard mail to prisoners.4

    III

    We review de novo an order granting summary judgment.
    Lopez v. Smith, 203 F.3d 1122, 1131 (9th Cir. 2000) (en
    banc). Viewing the evidence in the light most favorable to the
    nonmoving party, we determine whether there are any genu-
    _________________________________________________________________
    4 Prisoners make no specific argument about Le's claim on appeal, and
    we assume that it has been abandoned.

                                   1647
    ine issues of material fact and whether the district court cor-
    rectly applied the relevant substantive law. See id.

    [1] Publisher and Prisoners first argue that the Depart-
    ment's regulation banning standard mail impermissibly
    infringes on their First Amendment rights. The Supreme
    Court makes clear that in the prison context, an inmate retains
    those First Amendment rights not "inconsistent with his status
    as a prisoner or with the legitimate penological objectives of
    the corrections system." Jones v. North Carolina Prisoners'
    Labor Union, Inc., 433 U.S. 119, 129 (1977) (quoting Pell v.
    Procunier, 417 U.S. 817, 822 (1974)). Furthermore, publish-
    ers who wish to communicate with inmates by sending
    requested subscriptions have a "legitimate First Amendment
    interest in access to prisoners." Thornburgh v. Abbott, 490
    U.S. 401, 408 (1989). We are required to afford considerable
    deference to the expertise and decisionmaking of prison
    administrators. See id. at 407-08; Turner v. Safley, 482 U.S.
    78, 85 (1987).

    [2] As a preliminary matter, we reject Officials' argument
    that the regulation banning standard mail does not implicate
    Publisher's and Prisoners' First Amendment rights because it
    results only in the loss of cost advantages. Officials point to
    the main effect of the Department's policy, which is to require
    non-profit organizations, entitled to use standard mail rates, to
    forego a cost advantage and use first class mail to send their
    newsletters to prisoners in Oregon institutions. See Jones, 433
    U.S. at 130-31 (holding that where other avenues remain
    available for the receipt of materials by inmates, the loss of
    "cost advantages does not fundamentally implicate free
    speech values"); see also Bell v. Wolfish, 441 U.S. 520 (1979)
    (relying on Jones). In this case, although we agree that the
    Department regulation mainly affects economic interests, it is
    also clear that the regulation implicates both Publisher's and
    Prisoners' First Amendment rights. The speech at issue is core
    protected speech, not commercial speech or speech whose
    content is objectionable on security or other grounds. Nor

                                   1648
    does the receipt of such unobjectionable mail implicate peno-
    logical interests. Cf. Jones, 433 U.S. at 131-32 (noting that the
    speech at issue, the solicitation of membership in prisoners'
    union, raised security concerns because it was an "invitation
    to collectively engage in a legitimately prohibited activity").
    Finally, paying a higher rate is not an alternative because the
    prisoner cannot force a publisher who needs to use, and is
    entitled to use, the standard rate to take additional costly steps
    to mail his individual newsletter.

    [3] In Turner the Supreme Court says: "when a prison regu-
    lation impinges on inmates' constitutional rights, the regula-
    tion is valid if it is reasonably related to legitimate
    penological interests." 482 U.S. at 89. There are four factors
    relevant to the Turner reasonableness inquiry: (1) whether the
    regulation is rationally related to a legitimate and neutral gov-
    ernmental objective; (2) whether there are alternative avenues
    that remain open to the inmates to exercise the right; (3) the
    impact that accommodating the asserted right will have on
    other guards and prisoners, and on the allocation of prison
    resources; and (4) whether the existence of easy and obvious
    alternatives indicates that the regulation is an exaggerated
    response by prison officials. Id. at 89-90. The same analysis
    applies to regulations affecting publishers' rights to send
    materials to prisoners. See Thornburgh, 490 U.S. at 413
    (applying Turner to regulations affecting incoming inmate
    mail regardless of the sender's identity).

    [4] The first element of the Turner test directs us to (1)
    determine whether the Department's regulation is legitimate
    and neutral; and (2) assess whether there is a rational relation-
    ship between the governmental objective and the regulation.
    We hold that tying the receipt of subscription non-profit
    newsletters to postal service rate classifications is not ratio-
    nally related to any legitimate penological interest put forth
    by the Department.5
    _________________________________________________________________
    5 Because we conclude that there is no rational relationship, we do not
    address Publisher's and Prisoners' argument that the regulation is not neu-

                                   1649
    In Frost v. Symington, 197 F.3d 348 (9th Cir. 1999), we
    clarified that the level of scrutiny to be applied to the deci-
    sions of prison administrators depends on the circumstances
    in each case:

          When the inmate presents sufficient . . . evidence
          that refutes a common-sense connection between a
          legitimate objective and a prison regulation, Walker
          [v. Sumner, 917 F.2d 382 (9th Cir. 1990), ] applies,
          and the state must present enough counter-evidence
          to show that the connection is not so remote as to
          render the policy arbitrary or irrational. On the other
          hand, when the inmate does not present enough evi-
          dence to refute a common-sense connection between
          a prison regulation and the [asserted] objective . . . ,
          Mauro [v. Arpaio, 188 F.3d 1054 (9th Cir. 1999),]
          applies and, presuming the governmental objective is
          legitimate and neutral, Turner's first prong is satis-
          fied.

    Id. at 357 (internal quotation marks and citations omitted).
    Frost thus commands that if Publisher and Prisoners do not
    present sufficient evidence to refute a common-sense connec-
    tion between the Department regulation and its stated objec-
    tives, "prison officials need not prove that the banned material
    actually caused problems in the past, or that the materials are
    `likely' to cause problems in the future." Mauro, 188 F.3d at
    1060. The only question is whether prison administrators rea-
    sonably could have thought the regulation would advance
    legitimate penological interests. See id; Casey v. Lewis, 4 F.3d
    1516, 1521 (9th Cir. 1993). If Publisher and Prisoners refute
    the common-sense connection, however, the Department must
    demonstrate that the relationship is not so "remote as to ren-
    _________________________________________________________________
    tral, which is supported by the fact that the Department processed and
    delivered notices to inmates from the Oregon Attorney General that were
    insufficiently addressed and mailed at the standard rate.

                                   1650
    der the policy arbitrary or irrational." Mauro, 188 F.3d at
    1060 (quoting Turner, 482 U.S. at 89-90).

    [5] The first purported justification for the regulation is that
    standard mail often contains contraband; banning all standard
    mail reduces the time spent by mailroom staff searching for
    contraband and the likelihood that contraband will end up in
    the prison. The Department has presented no evidence sup-
    porting a rational distinction between the risk of contraband
    in subscription non-profit organization standard mail and first
    class or periodicals mail. See Crofton v. Roe , 170 F.3d 957,
    960 (9th Cir. 1999).

    [6] Second, the Department and its Officials assert that the
    ban on standard mail helps reduce fire hazards by limiting the
    quantity of flammable material in inmates' cells. Publisher
    and Prisoners respond that Department regulations restricting
    the amount of property inmates can possess already address
    this concern. See Or. Admin. R. 291-117-0005. The fact that
    Department property regulations already limit the amount of
    material an inmate can possess and the fact that inmates could
    conceivably receive bulk mail materials if sent first class
    refute the common sense connection between the refusal to
    deliver subscription standard mail and the reduction of fire
    hazards. The Department emphasizes that the accumulation of
    flammable materials is such a concern that the prisons con-
    duct fire drills every 90 days. Publisher and Prisoners are not
    asking that all standard mail be delivered, however; they are
    asking only that personal subscriptions be delivered. It is irra-
    tional to believe that delivering the small amount of subscrip-
    tion non-profit organization standard mail that comes into
    Oregon prisons would significantly contribute to paper accu-
    mulation and increased fire hazards, as the total amount of
    mail prisoners may store in their cells is currently limited by
    property regulations. See Crofton, 170 F.3d at 960.

    [7] Third, the Department and its Officials state that the
    regulation increases the efficiency with which random cell

                                   1651
    inspections can be conducted. They argue that the accumula-
    tion of standard mail in a cell creates a good environment for
    hiding contraband. The fewer materials in the cell, the better
    a correctional officer can conduct a search. The property regu-
    lations mentioned above address this concern, however, and
    the quantity of additional subscription mail, once processed,
    would be minimal. The regulation is not rationally related to
    the Department's interest in rendering efficient cell searches.

    [8] The final objective purportedly furthered by the regula-
    tion is the enhancement of prison security. The Department
    and its Officials assert that the ban on standard mail allows
    mailroom staff to concentrate its efforts on timely processing
    acceptable mail and thoroughly inspecting such mail for con-
    tent and contraband. Publisher and Prisoners respond that pro-
    cessing subscription non-profit organization standard mail
    would not substantially deplete prison resources and would
    not add significantly to the mailroom staff's workload. We
    agree. The reality is that all incoming mail must be sorted.
    The record shows that distinguishing between non-profit
    organization standard mail and regular/commercial standard
    mail is not unduly cumbersome, particularly in light of the
    relatively insignificant amount of incoming non-profit organi-
    zation standard mail received at the Department's several
    facilities.

    The Department counters that although mailroom staff can
    separate standard mail from non-profit organization standard
    mail, it cannot readily distinguish subscription non-profit
    organization mail from unsolicited non-profit organization
    mail. To make such a distinction, the Department states that
    it would have to (1) create an active list of all names of all
    prisoners who subscribe to non-profit organization publica-
    tions; (2) make the list available to all Department facilities;
    (3) provide personnel to update the list daily; (4) check all
    non-profit organization mail against the master list to ensure
    that it is subscription mail and that the subscription is current;
    and (5) process all subscription non-profit organization mail

                                   1652
    in the same manner as first class and periodicals mail and
    afford prisoners and publishers notice and review of rejec-
    tions. We do not believe that requiring the delivery of non-
    profit organization standard mail will unduly burden the Depart-
    ment.6 The Department and its Officials ignore the fact that at
    issue is the addition of 15 to 30 pieces of mail to the 5000 to
    8000 pieces of acceptable mail that are processed at some
    Department institutions daily. Furthermore, the fact that the
    Department was able to process improperly addressed bulk
    mail sent by the Oregon Attorney General's office suggests
    that the Department exaggerates the administrative burden
    that processing subscription non-profit mail would impose.
    The Department's concern that limiting the ban would
    encourage inmates to increase their subscriptions and lead to
    an unmanageable influx of subscription non-profit standard
    mail can be addressed by other regulations. For example, cur-
    rent Department regulations requiring proper address and
    addressee information and restricting content would apply to
    the additional mail and would help control volume. See Or.
    Admin. R. 291-131-0025(1); Or. Admin. R. 291-131-0035.

    [9] The rational relationship factor of the Turner standard
    is a sine qua non. Walker v. Sumner, 917 F.2d 382, 385 (9th
    Cir. 1990). Because the Department and its Officials have
    failed to show that the ban on standard mail is rationally
    related to a legitimate penological objective, we do not con-
    sider the other Turner factors. Rather, we are required to
    reverse.7 See id.
    _________________________________________________________________
    6 We note here that because "a personal subscription of a particular pub-
    lication more nearly resembles personal correspondence than a mass mail-
    ing," such subscriptions deserve more attention than bulk mail. Miniken v.
    Walter, 978 F. Supp. 1356, 1362 (E.D. Wash. 1997).
    7 At oral argument, the Department and its Officials contended that a
    holding in this case that the ban on standard mail is unconstitutional as
    applied would pose problems for the Department under Article I, Section
    8, of the Oregon Constitution. We do not address this argument because
    the issue was not factually developed before the district court and was not
    presented to us in the briefs.

                                   1653
    IV

    [10] Publisher and Prisoners also argue that the district
    court improperly determined that the Department's Officials
    are entitled to qualified immunity. We disagree. We review de
    novo a district court's determination regarding qualified
    immunity in a S 1983 action. Newell v. Sauser, 79 F.3d 115,
    117 (9th Cir. 1996). The Officials are entitled to qualified
    immunity if their conduct "does not violate clearly established
    statutory or constitutional rights of which a reasonable person
    would have known." Harlow v. Fitzgerald, 457 U.S. 800, 818
    (1982). We analyze qualified immunity claims using a two-
    step inquiry; we ask (1) whether the law governing the offi-
    cial's conduct was clearly established at the time of the con-
    duct; and, if so, (2) whether under that law a reasonable
    official could have believed the conduct was lawful. Robinson
    v. Solano County, 218 F.3d 1030, 1034 (9th Cir. 2000).

    [11] Because the "contours" of Publisher's right to send
    and Prisoners' right to receive subscription non-profit organi-
    zation standard mail were not "sufficiently clear that a reason-
    able official would understand that what he [was ] doing
    violate[d] that right," Anderson v. Creighton, 483 U.S. 635,
    640 (1987), the law in this case was not "clearly established."
    A number of cases support this view. In Sheets v. Moore, the
    Sixth Circuit upheld a regulation prohibiting "[f]ree advertis-
    ing material, fliers, and other bulk rate mail except that
    received from a recognized religious organization sent in care
    of the institutional chaplain." 97 F.3d 164, 165 n.1 (6th Cir.
    1996). Language in that case, however, distinguished between
    bulk rate mail and personal subscriptions, without directly
    addressing subscription bulk rate mail. See id.  at 167. In
    Miniken v. Walter, on the other hand, a district court struck
    down a ban on bulk mail as applied to subscription non-profit
    organization mail such as Publisher's newsletter. 978 F. Supp.
    1356 (E.D. Wash. 1997). This ruling was based, in part, on
    the fact that publications like Publisher's newsletter did not
    fall within the prison regulations' own definition of "bulk

                                   1654
    mail." See id. at 1361. Moreover, two Oregon district judges
    have upheld the Department regulation at issue in unpublished
    decisions. See Hunter v. Baldwin, Civ. No. 93-1579 (Or.
    1995), aff'd on other grounds, 78 F.3d 593 (9th Cir. 1996)
    (table decision) (upholding former Or. Admin. R. 291-131-
    0025(8)); Morrison v. Hall, Civ. No. 93-6383-HO (Or. 1998).
    Although unpublished decisions carry no precedential weight,
    Department Officials may have relied on these decisions to
    inform their views on whether the regulation was valid and
    whether enforcing it would be lawful.8

    V

    Last, Publisher and Prisoners argue that the Department's
    failure to provide notice and administrative review of standard
    mail rejections deprives inmates and publishers of due process
    safeguards required by Procunier v. Martinez, 416 U.S. 396,
    417 (1974) (holding that the "decision to censor or withhold
    delivery of a particular letter must be accompanied by mini-
    mum procedural safeguards"), overruled on other grounds by
    Thornburgh, 409 U.S. at 413-14. Due process guarantees
    apply only when a constitutionally protected liberty or prop-
    erty interest is at stake. Board of Regents v. Roth, 408 U.S.
    564, 569 (1972).

    Because we decide that Publisher and Prisoners have a con-
    stitutionally protected right to receive subscription non-profit
    organization standard mail, it follows that such mail must be
    afforded the same procedural protections as first class and
    periodicals mail under Department regulations.

    VI

    We hold that the Department's ban on standard rate mail is
    _________________________________________________________________
    8 Although the individually named Officials in the instant case were not
    parties to the prior cases, the Department had notice of the unpublished
    dispositions.

                                   1655
    unconstitutional as applied to subscription non-profit organi-
    zation mail. We reverse the summary judgment in favor of
    Officials and remand for further proceedings consistent with
    this opinion. We grant Publisher's and Prisoners' request for
    reasonable attorney's fees, to be fixed on remand to the dis-
    trict court. See 42 U.S.C. S 1988.

    REVERSED AND REMANDED.

                                   1656

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